Privacy policy


Hotel Seeblick, concerning the internet portal


Personal data

Personal data are information about your identity. This includes details such as your name, address, telephone number and email address. It is not required to provide personal data in order to use our website. However, in certain cases we require your name and address, as well as other details, in order to provide you with the desired services.

The same applies for example for sending informational material and ordered goods, or for answering individual queries. We will inform you where this is required. Furthermore, we only store and process data that are provided voluntarily by you or data that is automatically retrieved upon visiting our website (e.g. your IP address and name of the visited pages, the browser and operating system used by you, the data and time of access, search engines used, names of downloaded files). If you intend to make use of our services, we will usually only collect data which is needed to provide the service. If we ask you for more detailed data, the information in question is voluntary. The processing of personal data is only carried out in order to fulfil the requested service and to protect our own business interests.


The purpose of personal data

We generally use the personal data provided by you to answer queries, process orders or to provide access to certain information or offers. In order to maintain our customer relationships, it may also be necessary for us or for a service provider appointed by us to use this personal data to inform you of product offers or carry out online surveys in order to better meet the requirements of our customers.

We will of course respect your wish if you do not want to provide us with your personal data in order to support our customer relationships (particularly for the purpose of direct marketing or market research). We will neither provide your personal data to third parties nor sell this data in any form.


Specific use

We will only process and use the personal information you provide online for the purposes indicated. Transmission of your personal data to third parties will only take place with your express permission.

The collection of personal data and the transmission of such data to state institutions and authorities that are entitled to receive such information will take place only within the framework of the relevant laws or where we have been obliged to do so by court order. Our employees and the service providers appointed by us are bound by a duty of confidentiality and are under an obligation to obey the provisions of the German Federal Data Protection Act.


Data that is automatically retrieved when visiting our website

For organisational and technical reasons, the following data is stored when using our websites: the names of the accessed sites, the browser used, the operating system, date and time of access, search engine used, name of downloaded files and your shortened, anonymised IP address (no direct personal connection is possible).
We analyse this technical data anonymously and only for statistical purposes, in order to continue to optimise our internet presence and to identify errors and defects. This data is stored separately from personal information on protected systems and is only kept for as long as required before being deleted. It does not allow identification of an individual.



When you visit one of our websites information may be saved on your computer as a cookie. Cookies are small text files which are sent to your browser by a web server and saved on the hard drive of your computer.
Only the internet protocol address is stored in this process, and no personal data is involved. This information is intended to help us automatically recognise you on your next visit to one of our websites and facilitate your navigation activities. Cookies enable us to adapt a website to your interests, for instance, or can store your password to save you having to type it every time.
You can of course visit our website without using cookies. If you do not wish us to recognise your computer you can prevent cookies from being stored on your hard drive by selecting “do not accept cookies” in your browser settings. To find out how this works, please refer to the instructions of your browser. If you reject cookies, however, this can lead to restrictions in function of our services.


Google Analytics web analysis

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are saved to your computer, enabling analysis of use of the website by you. Information generated by the cookie concerning your website use (including your IP address) is usually transmitted to a Google server in the USA and saved there. Anonymisation of IP addresses is used on this website, meaning that the IP address is stored by Google in its shortened version only and then processed. Google uses this information to evaluate your use of the website, to generate reports about website activities and to supply services to the website operator concerning website use and internet use. Google may transfer this information to third parties as far as this is required by law or when third parties process this data on behalf of Google. Google will never associate your IP address with any other Google data. You can prevent the saving of cookies by an appropriate setting in your browser software; we draw attention to the fact however that not all functions of this website can be used in their entirety in such cases. The general retrieval and storage of data by Google Analytics can be refused for future use at any time by clicking a browser extension available at . In addition to or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. By doing so, an opt-out cookie will be installed on your device. This prevents any future collection of information about your website use by Google Analytics for this browser provided the cookie remains installed on your browser. Through the use of this website, you express your consent to the processing of data collected by Google about you in the manner set out above and for the purpose set out above.


Facebook plugins

These websites use plugins for the social networking site, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). When you open websites with such a plugin on our internet presence, then a connection to the Facebook server will be established and the plugin will be shown through the website on your browser. The Facebook server will automatically receive information about which of our websites you have visited. If you are logged in as a member of Facebook at the same time, Facebook will allocate this information to your personal Facebook user account. When using the plugin functions (e.g. clicking on the "like" button, making a comment), this information is also assigned to your Facebook account; you can only prevent this from happening by logging out before using the plugin. More information about the retrieval and use of data by Facebook, your rights and options for protecting your privacy can be found in Facebook's privacy policy.


Children and teenagers

Persons under 18 years old should not disclose any personal information to us without the consent of their parents or legal guardians. We do not request any personal data from children and teenagers, do not collect this and do not pass this on to third parties.

We have taken technical and organisational security measures to protect your personal data against loss, damage, manipulation and unauthorised access. All our employees and all those who are involved with data processing are bound by the German Federal Data Protection Act and other relevant data protection laws and the confidentiality of personal data.
In case of collection and processing of personal data the information will be transferred in encrypted form to prevent misuse of data by third parties. Our security measures are improved on an ongoing basis in accordance with the development of technical standards.
Changes to our privacy policy
We reserve the right to change our security and data protection measures where required based on technical developments. In these cases, we will also adapt our data protection information accordingly. We therefore ask you to please take note of the latest version of our data protection declaration.



Insofar as you use external links that are offered within the framework of our websites, this data protection declaration does not extend to these links. When we provide links to other sites, we ensure that these sites do not violate applicable law at the time of linking. However, we have no influence on whether the operators of these sites comply with data privacy requirements. For this reason, we ask that you visit the websites of the other providers to inform yourself about the privacy policies posted there.


Right to information

You can obtain information on personal data that we have saved about you at any time.

Right of refusal

Furthermore, you can revoke your consent to the collection, processing and use of your personal data through us any time.


Questions, suggestions and complaints

If you have any questions about this data protection declaration or about the processing of your personal details, you can contact our data privacy officer directly. He can also be contacted in the event of information requests, suggestions or complaints.
If required, please contact


Hotel Seeblick

Am Thumsee 10

D-83435 Bad Reichenhall

Tel: +49 (0) 8651 / 98630

Managing Director: Stefan Holzner



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